GoDaddy is the real father of the hosting industry. It is the largest domain name registrar and largest hosting provider in the world.
In this unbiased GoDaddy hosting review, it remains to be seen whether it is the best website hosting service.
I couldn’t possibly bypass GoDaddy in my search for the best website hosting company. In order to improve the hosting world as a whole through honest reviews and to-the-point feedback, I had to evaluate the pros and cons of the biggest hosts out there.
I purchased the Deluxe shared plan, created a default WordPress site, and connected it to several monitoring tools to measure its performance. There are many GoDaddy hosting reviews out there, but none have the in-depth and real data I’ve gathered over the course of months.
What is GoDaddy?
If you live in the United States, you definitely know about GoDaddy, as it is a company that, at times, deploys aggressive marketing strategies of questionable taste. Super Bowl ads, often featuring celebrities and famous athletes, large sponsorship deals, and numerous controversies all contributed to GoDaddy’s popularity.
The company was established in 1997 under the name Jomax Technologies and has been growing steadily since then. According to official figures, GoDaddy employs over 6,000 people who cater to 17 million customers.
Most other hosts don’t have as many domain names (and GoDaddy has 75 million of them, too.)
However, large entities often struggle to stay relevant in a high-speed market where innovation and constant growth are core attributes.
Is this the case with this giant?
Has it been able to keep its vast infrastructure up-to-date?
Can it realistically compete with the best website hosting providers and their advanced products?
I’ll let the numbers tell GoDaddy’s story in this unbiased, detailed review.
Essentials – GoDaddy Uptime, Speed, Support
Uptime, speed and quality support at We Tech City are key components of a positive web hosting experience and are the main things to evaluate here.
1. Excellent Uptime – 99.99%
Uptime is the most important factor to consider in a new web host.
So the first thing I did after creating my GoDaddy test site was to connect it to my StatusCake monitoring account.
As of now, the uptime is impeccable, 99.99%. Two months of monitoring is still too short a time to reach any major conclusions, but the start is very promising.
GoDaddy guarantees an overall 99.9% uptime. This guarantee is backed by an indemnity policy which is comparatively meager. If the uptime falls below 99.9%, the end user can receive a credit equal to 5% of the monthly fee. this much only.
The actual length of the last downtime plays no role in compensation.
Other hosts offer a full month of free hosting whenever the existing SLA is violated.
All of this is a wasted practice theory-craft, though, as GoDaddy servers deliver the promised stability and then some.
Average Uptime 2018 – 99.99%
2019 – 99.99%
2020 – 99.98%
January – 100%
February – 99.98%
2. Suspicious speed
Average response time – 0.61s (13th)
Ineffective Fully Loaded Time – 1.17 sec (12th)
Reasonable under load – 0.81s (8th)
If you run the speed test on my domain, the result may fluctuate slightly. Even from the same testing platform, two consecutive tests show slightly different results in general. My GoDaddy site is hosted in Arizona, so I tested it from US locations. All plugins and server-side caching were disabled.
Speed comes second in importance. A sluggish site is a serious deterrent and many users will never consider returning to a page that takes a long time to load.
I take special provision in testing all the hosts I analyze because different benchmarking tools often produce different results. In my effort to create fair and honest reviews, I take the average value of three tests.
When I tested GoDaddy, both the server response time (TTFB) and the time it took the page to fully load were impressive. The first byte was sent back in less than half a second, while the full rendering of the page took about 1.32 seconds.
That’s a decent speed for a small, basic site like mine, but compared to the likes of Scalahosting and Hostinger, I must say GoDaddy’s performance is mediocre.
Things were impressive when I put the GoDaddy server under some serious stress. It handled all ~150 requests, 50 concurrent users sent its way with remarkable consistency and consistency, providing instant responses throughout.
Based solely on uptime and speed, GoDaddy ranks among the best web hosting providers.
Average Response Time 2018 – 0.68s
2019 – 0.55s
2020 – 0.62s
January – 0.69s
February – 0.66s
Fully Loaded Page 2018 – 1.32s
2019 – 1.08s
2020 – 1.18s
January – 1.38s
2020 – 1.18s
January – 1.38s
February – 1.28s
Response Under Load 2018 – 0.69s
2019 – 0.88s
2020 – 0.79s
January – 0.89s
February – 0.79s
“The pace isn’t too bad but could be a lot better.”
3. Indeterminate support and outdated knowledge base
Speed and uptime are important, but technical support is another deciding factor that determines the quality of a web host.
I told you about the size of GoDaddy. The company is huge and has a huge customer base. As a result, the support team has to be numerous to meet the 24/7 demand.
Training over a thousand people to provide high-quality technical support isn’t all that easy, and GoDaddy doesn’t do a particularly good job in this area.
It’s true that you can get great answers and ample support in your hour of need. However, it is equally likely to yield nothing but insufficient knowledge and growing frustration from poorly prepared agents.
Lines is available 24/7 in multiple languages, but the same cannot be said about the chat support. When I started this review, chat was completely unavailable, i.e. there was no chat button.
Now, a few days later, it’s back online, but the chat support team is only available during business hours. I must say that this makes GoDaddy look amateurish.
The knowledge base also needs to be updated. When I was searching for my GoDaddy name servers (which are surprisingly well hidden), I had to turn to the knowledge base for guidance… only to realize that the steps provided in the client area There are screenshots of an older version of . useless.
It takes effort to keep a well-organized and updated collection of guides and articles, but a reputable host should work hard. Especially when support is mostly available on the phone and the lines are busy.
“GoDaddy support is barely adequate and the knowledge base is out of date.”
Advantages of GoDaddy
GoDaddy continues to expand. And while a large part of its success can be attributed to good marketing, the company does offer reasonably well-rounded products.
1. Liberal Schemes
Introductory economy shared hosting plans aside, GoDaddy offers decent packages that feature unlimited disk space and bandwidth. The allocated RAM and CPU power are not the greatest, but are decent for a shared environment.
The only limit imposed on all plans is the number of files a user can have. It stands at 250,000, which is decent. Still, this is a limitation that will be felt by people with many medium-sized websites.
To clarify the words, even though the sheer hosting space is not restricted, how much data you can upload to a GoDaddy server.
If you read GoDaddy hosting plans (more on that later), you might be surprised by the number of features listed. Don’t be, because practically all of these are standard features in any Linux shared hosting plan. There’s nothing wrong with that, as the standard cPanel features are robust and awesome, but it needs an explanation.
You won’t find anything unique, but the packages are well-equipped to run modern content management systems without any hassle.
2. NEET Account Setup
Starting a site with GoDaddy is very easy, as account setup can walk you through a seamless WordPress installation.
You can have a basic WordPress site a few minutes after the account is created.
That’s what I did, and it was quick and enjoyable.
3. Free Website Builder
Over the years, GoDaddy develops its own website builder. Its latest iteration is called GoCentral.
I’m a little reluctant to list it under company advantages, as it’s a mediocre site building application, but it will be for those who want a basic internet presence.
Featured in all plans, GoCentral has a very streamlined build process that allows you to build a website in minutes. Being intuitive and easy to use by its creators, this site builder actually feels a bit restrictive and basic, but I’ve seen significantly worse and significantly more expensive website building tools.
4. Good Deals
GoDaddy is notorious for its lucrative deals. Most of the time you can get ridiculously low starting packages.
I am talking about a monthly fee of one dollar here. It doesn’t get much less than that without entering the field of free hosting.
The best part is that low GoDaddy hosting prices can be found practically all the time, as the host has a very strong marketing team that knows very well how to attract new customers.
Disadvantages of GoDaddy
Is GoDaddy a Good Hosting Option?
At first, GoDaddy started out as a domain name registrar, which later expanded into hosting services of all kinds: website hosting, email hosting, site builders, online bookkeeping, and more.
This is just to say that the company tries to be a jack of all trades but is certainly not a master at any, domain registration being the possible exception.
i already mentioned that the support team is on par when compared with some
One of the best hosting providers.
Here Are GoDaddy’s Other Major Drawbacks
1. Basic Hosting Solutions
GoDaddy offers a standard hosting product. Nothing in its Linux hosting package is excellent or particularly impressive. Essentially, it has the default services of every cPanel hosting.
Now, if you’re looking for nothing but a simple website, this might be good enough. Undoubtedly, in many cases, this is good enough because the likes of WordPress offer exceptional functionality with most barebones Linux setups.
Still, I expected more from a company that is leading the industry by market share and is so vocal about its products.
2. Marketing over actual value
Adding to the previous point is the fact that GoDaddy relies heavily on strong marketing rather than strong products.
The company advertises many features of its plans, yet it charges a fee for each additional service. It is so money-hungry that practically all other web hosts don’t even have free or paid features.
Money back promise? non-existent.
automatic backup? No, you can use the in-built cPanel function to back up your site and email, but it has to be done manually. In addition, on the description of the plan, you do not see a word about this possibility. However, the option to pay for the GoDaddy backup tool is pretty prominent.
A free SSL? No, unless you fork over for the biggest shared hosting plan. This one in particular is a big omission because, all other things being equal, Google ranks sites with SSL higher than pages without a secure connection. This used to be a problem for small site owners, as SSL certificates were not free, but projects like Let’s Encrypt have overcome this obstacle.
As a result, most of the good web hosting providers include free SSL in their plans.
Upsell? Yes! You get a lot from them. It’s a little ridiculous to have to delete suggested domain names every time you log in to your customer area.
These are just a few examples of how GoDaddy, judging by its revenue, tries to — successfully, for the most part — charge for services that are fairly essential and available largely for free on other hosts.
Once you sign up, you will also receive regular promotional emails prompting you to order products that are not strictly necessary.
3. No Migration Service
Migration? No. The Terms of Service state that this is a courtesy service that may or may not be provided, but GoDaddy does not promise that your site will work once it is migrated.
Allow me to ask an interesting question here:
How much does it cost to host a site with GoDaddy?
If you have to migrate a site yourself, a lot of time and technical expertise.
4. Customer area with poor navigation
GoDaddy bills itself as an easy-to-use host that is suitable for beginners.
While the company certainly knows how to sell products to inexperienced users, I can’t say that its customer segment is particularly user-friendly.
Most product management functions are relatively easy to access, even if you have to go through drop-down menus to access them. This is strange because there is a lot of space for clearly defined navigation.
Things like simple domain management are made unnecessarily vague. Domain Manager does not automatically display domain names that are registered elsewhere but hosted with GoDaddy. You actually have to type them into the search bar to get relevant information such as which name server to use.
Why this section is named “My Domains” is beyond me.
One of the easiest things you can do through the customer portal is to buy new products.
5. High renewal fee
I mentioned the fact that GoDaddy runs promotions practically all the time, and that you can get shared hosting for $1/mo. If lucky, you might even get a deal when you renew the hosting package, but it’s much more likely that you’ll have to pay a hefty renewal price.
The maximum package price upon renewal is $24.99 (without tax), which is $10 more than the introductory price. $24.99 isn’t the highest fee (Siteground charges $29.99), but the price is total overkill for the included features.
6. Company Culture
Now, this is not something that I generally consider to be an important factor when choosing a web host. As long as the servers are fast and stable, the support team knows their job and the price is reasonable, I can’t care less what the company does.
However, GoDaddy is so humble that it pretty much defines the entire hosting industry. It is an aggressive player that acquires smaller web hosting service providers. On top of that, it has powerful marketing that creates a strong brand image, and it’s not always positive.
GoDaddy has played a central role in a handful of scandals over the years. Yes, the company’s stance on SOPA is one of the most revealing to me. Again, the initial position of the world’s largest hosting provider and a domain registrar was that SOPA is a good thing that should be implemented.
Incidentally, SOPA would have shut down a handful of domain registrars, while GoDaddy would have received special, protected status.
To me, this is further proof that GoDaddy is a company that wants nothing more than profit, whatever the means and whatever the potential cost to the community as a whole. Unlike the likes of Siteground and InMotion Hosting, which care about their customers and provide a lot of resources that empower end users and make the internet a better place.
Do we recommend GoDaddy?
GoDaddy is an OK host, but there are much better options available.
The main downside to this hosting behemoth is the poor support team, but aggressive marketing and massive upsells don’t do it any favors.
Its servers display excellent speeds and reliability, but most of the best web hosting providers I review here can match them.
No matter how important these two factors are, they alone are not enough to place GoDaddy in the top 3 and even the top 5 of the best hosts of 2021.
If you’re behind a simple website with few pages and limited functionality, GoDaddy can be a reasonable option, especially if you manage to get a decent discount.
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